How We Work:
Once you have been in contact with the Chelmsford Law Clinic either via this website, or via a referral from or other local organisations, or telephoning us on 01245 205562, you will be contacted shortly. You will be asked to specify in your initial booking how you would prefer to be contacted e.g. by phone (and whether it is okay to leave a message) or by email.
The coordinator will then contact you, listen to your case and will summarise the key issues/questions you might have into a report. This report will be given to the solicitor prior to your appointment so that your 30 minutes with the solicitor can be used more efficiently.
After this report has been completed and information (such as your name, address, and the name and address of the other party) has been gathered, you will be allocated with a time slot and will be asked to arrive 15 minutes before your consultation so that the coordinator can ensure that all the information provided is up to date and see how you are.
Once you have had your appointment, you will have a 15 minute debrief with the coordinator to help identify next steps and gather feedback.
The whole appointment process should, therefore, take approximately one hour.
Once you have had your appointment, we would like to stay in contact so that we can continue to support you as best we can throughout your legal journey.
Any information that we receive from you will be CONFIDENTIAL and will not be passed on to anyone else without your permission.
If you have any questions, please feel free to contact us.